Tech Support

Technology will invariably cause you headaches and heartaches. One moment everything is working fine and the next, your Internet is down or a server decides to take a permanent nap and you spend the rest of the day trying to figure out what went wrong. Other times it’s issues that seem to constantly reoccur like an application crashing or a workstation rebooting on its own. As much as some would like to go back to the days of pen and paper, computers are here to stay and you need to find a way to deal with them. I’m here to take on those headaches so you can focus on your business.
Hardware Issues

The old adage, “They don’t make ’em like they used to,” holds true even in the world of computers. While advances in technology seem to occur at a blistering pace, quality in manufacturing has been headed in the other direction. Modern computers have many components. A failure in any one of them can cause your workstations and servers to crash or worse yet, completely bite the dust. Identifying the exact cause of these issues, can save you from having to replace entire systems which in turn will save you a lot of money. If any of your systems are giving you fits, I’ll pinpoint the cause and advise you on the most cost effective solutions.
Software Issues

Software issues can be a lot more difficult to diagnose than hardware. There are a lot of different factors that play into a program acting up. From buggy drivers to viruses and even just bad programming, finding the root cause of a software issue can sometimes seem impossible. I pride myself on being able to troubleshoot the most difficult of issues when others have given up. Let me use my years of experience battling unruly software to solve your problems and keep you stress-free.
Network Issues

Dropped connections and slow speeds will drive anyone crazy. Most times these issues can be attributed to failing network hardware or problems with your Internet provider, but it could also be something within your environment that’s the culprit. I’ll do analysis of your environment as a whole to figure out the exact cause of your network issues. The last thing you want to do is spend money upgrading hardware and connections just to find out you couldn’t send out an email because someone was streaming a movie on their lunch break. If you have a larger environment, take a look a look at my Network Monitoring services. Being able to see exactly who and what is using up your precious bandwidth leaves you free to stream your movies…I mean send out those important business emails.

Back to Services